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JennaL
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Message 1 of 2
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Print and cut sensor lines

HP Recommended
Office jet 8702
macOS 10.15 Catalina

I use my Cricut to print from print and cut and the printer isn’t printing the sensor lines exactly the way it should

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@JennaL, Welcome to the HP Support Community!

 

  • Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?
  • Were you able to print fine before?
  • If the issue is only while using Cricut, contact Cricut support for assistance.

Check for any updates for Cricut.

 

Update the printer firmware

Go to Setup > Tools > Update the printer

Click here to know different methods of updating printer firmware.

 

Also, check for any software updates on MAC

Click the Apple icon > About This Mac > Software Update and install any available update.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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