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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Print with rear door open

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03-28-2024 03:07 PM
Product: Laser jet pro 4002dn
Hi trying to print with ultra thin media
which has no chance of turning out into top exit tray without crumpling into a fan!
I have found the sensor to hold in so the printer thinks rear door is shut - print comes through fine and I can pull it out but the printer registers a jam and then requires the front cover to be opened and re shut
is there a printer setting somewhere that can turn off this issue presumably as the printer knows the paper hasn’t landed onto the exit tray?
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