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Example: HP 6978
Microsoft Windows 10 (64-bit)

Ink changed; error still appears HP Error 0x6100004a

1 REPLY 1
HP Recommended

@JT212 

Hello,

 

To troubleshoot this issue please follow the instructions in the HP link A 'Paper Jam' Error Displays.

You can also follow the following HP video to try to solve this error.


Don't hesitate to contact us in case of need.

Best regards,:Wink:



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