Printer 9015 wont open to clear jam

[Doll18]

Hp 9015 printer with paper jam 

Can't open top

[Dragon-Fur]

@Doll18 

Welcome to the HP Community --

See the Troubleshooting documents for how to open and clear the printer.

Automatic document feeder does not pick paper or feeds too many sheets

and

 Paper Jam Error

Example - partial excerpt from the document

Step 1: Clear jammed paper from inside the printer

Remove any loose or jammed paper from inside the printer.

1. Turn on the printer.
2. Open the front door, and then lift the ink cartridge access door.
3. Wait until the carriage stops moving before you continue.
4. With the printer turned on, disconnect the power cord from the rear of the printer.

     warning:

   To avoid risk of injuries or electric shock, you must disconnect the power cord before reaching inside the printer

5. Move the print carriage to the far left and far right, and remove any jammed or torn pieces of paper.

Steps and instructions continue...

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HP Printer Home Page - References and Resources

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Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP OfficeJet Pro 9015 All-in-One Printer

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