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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Printer Jam using Template Avery 8871 Printing business card

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08-20-2024 07:24 AM
Having issues printing business cards with Avery 8871 template on HP LaserJet 4301 printer. Using cardboard in trays 1 and 2. Results in major paper jams, wasting time and templates. Has anyone encountered this problem? Looking for solutions.
Please share if you've faced similar issues or know how to resolve this. Any tips on printer settings, alternative media, or workarounds would be greatly appreciated.
08-20-2024 07:48 AM
Welcome to the HP English Community --
The printer supports Index paper weight to 200 gsm.
That weight is sufficient for printing labels -- business card paper weight is heavier.
If you can find a business card paper close to the Index Card weight (200 gsm), the printer might be able to print lighter single-side business cards
Specifications -- Paper sizes, types, and weights
Media Size (facet) | Letter; A4; Legal; B5; 4 x 6 in; Executive |
Media Size, ADF | Letter; Legal; A4; custom sizes 102 x 152 to 216 x 356 mm |
Media Size, Tray 1 (metric) | A4, A5, A6, B5 (JIS), B6 (JIS), 16K (195 x 270 mm, 184 x 260 mm, 197 x 273 mm), 10 x 15 cm, Oficio (216 x 340 mm), postcards (JIS single, JIS double), envelopes (DL, C5, B5) |
Media Size, Tray 2 (metric) | A4, A5, A6, B5 (JIS), B6 (JIS), 16K (195 x 270 mm, 184 x 260 mm, 197 x 273 mm), 10 x 15 cm, Oficio (216 x 340 mm), postcards (JIS single, JIS double), envelopes (DL, C5, B5) |
Media Size, Tray 3 (metric) | A4; A5; A6; B5 (JIS); B6 (JIS); 16K (195 x 270 mm, 184 x 260 mm, 197 x 273 mm); 10 x 15 cm; Oficio (216 x 340 mm); postcards (JIS single, JIS double) |
Media Sizes Custom (imperial) | Tray 1: 3 x 5 to 8.5 x 14 in; Tray 2, optional Tray 3: 3.93 x 5.82 to 8.5 x 14 in; Duplex (all trays): 5.82 x 5.82 in to 8.5 x 14 in |
Media Sizes Custom (metric) | Simplex: Tray 1: 76.2 x 127 to 216 x 356 mm; Tray 2: 98 x 148 mm to 216 x 356 mm; optional Tray 3: 100 x 148 to 216 x 356 mm; Duplex (all trays): 148 x 148 mm to 216 x 356 mm |
Media Type and Capacity ADF | Sheets: 50 uncurled |
Media Type and Capacity Tray 1 | Sheets: 50; envelopes: 5 |
Media Type and Capacity Tray 2 | Sheets: 250; envelopes: 10 |
Media Type and Capacity Tray 3 | Sheets: 550 |
AND
Media Types | Paper (bond, brochure, colored, glossy, letterhead, photo, plain, preprinted, prepunched, recycled, rough), postcards, labels, envelopes |
Media Weights Supported, ADF (imperial) | 16 to 32 lb |
Media Weights Supported, ADF (metric) | 60 to 120 g/m² |
Media Weights Supported, By Paper Path (metric) | 60 to 163 g/m² (up to 176 g/m² postcards, up to 200 g/m² HP Color laser glossy photo papers) |
Media Weights Supported, Tray 1 (metric) | 60 to 176 g/m² (up to 200 g/m² with postcards and HP Color laser glossy photo papers) |
Media Weights Supported, Tray 2 (metric) | 60 to 163 g/m² paper (up to 176 g/m² with postcards, up to 200g/m² HP Color laser glossy photo papers) |
Media Weights Supported, Tray 3 (metric) | Optional Tray 3: 60 to 163 g/m² (up to 176 g/m² with postcards, up to 200 g/m² HP Color laser glossy photo papers) |
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References / Resources
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HP Color LaserJet Pro MFP 4301fdw Printer
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