Printer Jams

[LisaGaye]

My printer will not print. It jams every time. I've watched all the videos and did all the recommended fixes. ALL I WANT is to schedule a dang service call. Anyone know how to do that????

[Jay_G24]

Hi @LisaGaye,

I'd like to help!

I understand you are facing paper jam issues and have tried all the troubleshooting steps.

Follow the instructions below to reach the HP Phone Support team to know about the service options.

1) Click on this link - https://support.hp.com/us-en/contact-hp

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6)Fill the web form and proceed further.

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.  

Have a great day! 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping