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11-20-2020 10:00 AM
Hello, I have just removed a paper jam and now the printer is trying to print and you can hear the wheels turning but it can't pick up the paper. Also it doesn't recognise when there is no paper in the tray.
Any tips on what to do?
11-20-2020 12:12 PM
Known solutions, presented in the order to be completed.
Document includes Step 4 to Reset the printer:
“Things that are your printer”
NOTE: Content depends on device type and Operating System
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