Printer can't pick up the paper after paper jam removal

[Kate855]

Hello, I have just removed a paper jam and now the printer is trying to print and you can hear the wheels turning but it can't pick up the paper. Also it doesn't recognise when there is no paper in the tray. 

Any tips on what to do?

[Dragon-Fur]

@Kate855 

Known solutions, presented in the order to be completed.

Document includes Step 4 to Reset the printer:

A 'Paper Jam' Error Displays

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

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HP ENVY Photo 7134 All-in-One Printer 

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