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‎12-27-2023 01:26 PM

HP Recommended

Issue began with printing interruptions and messages saying to align the paper in the tray.  Straightening the paper seemed to work.  Problem progressed and shutting  down the printer worked twice.  After that, total printer failure. 

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1 REPLY 1

‎12-30-2023 07:36 AM

HP Recommended

Hi @2takeoff,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

  • May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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