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HP DeskJet 3633 All-in-One Printer

I just bought a "New" HP 3633 Deskjet from Amazon and it has a paper jam issue that I tried to trouble shoot on line but to no avail. I then tried to "call" HP but it says the warranty on my "New" Deskjet is expired so I don't qualify for communicating with a real person. Any ideas on how I can get someone at HP to talk to me??

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