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‎04-13-2022 05:05 PM

HP Recommended
Operating System: Microsoft Windows 11

I have a HP Photosmart 7520 e-All-in-One Printer

The paper feed into the printer has suddenly stopped working.

The paper is not taken up when the printing now  message comes up on the screen and there is no message on the screen to suggest a fault.

This has just suddenly happened. Looking into the feed area using a torch it seems that the paper feed mechanism has stopped working ........ there are no wheels turning on the drop down bar to move the paper into the machine. 

The printer will print if I take out the paper tray and push the paper up into the printer manually.

The printer is out of its warentee.  It looks like I need a new printer............... very grateful to know if there is an alternative solution.  Thank you.

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