Printer issue

[JolieK1]

My printer is not working on print, it’s giving paper jam errors and out of paper errors, but none of those errors are happening, so what can I do??

[shirley58richar]

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@JolieK1 wrote:

My printer is not working on print, it’s giving paper jam errors and out of paper errors, but none of those errors are happening, so what can I do??

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hantom paper jam and out-of-paper errors usually stem from sensor issues or minor obstructions, not actual problems. Start by power cycling your printer and clearing the print queue. Next, meticulously inspect all paper paths with a flashlight for tiny debris and gently clean the paper pick-up rollers and any visible sensors with a lint-free cloth. Ensure paper is loaded correctly and that driver and firmware are up to date. If errors persist after these steps, it suggests a hardware malfunction, and professional service may be needed.