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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Printer keeps jamming when using patient label sheets

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08-20-2024 08:35 AM
Hello,
Our printer we use in the clinic keeps Jamming when we are trying to print patient labels/ wristband sheets. This is our second and brand new printer and it continues to jam and crinkle in a fan like matter. We also have been seeing it jamming on plain paper after the jam prior. Any ideas on what to do would be great.
We are using a two drawer HP printer.
08-21-2024 12:46 PM
Hi @meglevos2213,
Welcome to the HP Support Community
I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.
To assist better:
- May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.
Could you please elaborate in detail?
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.