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‎08-06-2022 04:29 PM - edited ‎08-06-2022 08:20 PM

HP Recommended
Product: HP DeskJet 3772 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Printer makes noise when a print job is received but will not print.  This is a new printer, just set up.  It did print the 'Congratulations' print job, and will print when I select the 'i' in the circle on the printer itself or print quality diagnostic, but test prints from properties or real print jobs will not print.

Also, I mainly sent jobs wirelessly, but did also test the jobs via a usb cord, still no successful print jobs.

 

Edited to add:  Tried with 2 different Dell laptops and an iPad.  Was able to print from iPad, but not the laptops - even with reinstalling drivers, etc.  

 

1. HP Deskjet 3772 

2. Microsoft Windows 10 Home;  Inspiron 7559;  x64-based PC

3. Error message:  None

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