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‎05-21-2025 12:33 AM

HP Recommended
Product: HP Smart Tank 589 All-in-One Printer
Operating System: Microsoft Windows 11

HI Team,

Printer is ON, but it is not giving the printer output. Ink & Paper are all set and kept correctly.

Reply
1 REPLY 1

‎05-22-2025 08:35 AM

HP Recommended

Hi @7472,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

Check for Error Messages

  • Look at the printer control panel for any error messages or icons that indicate problems. Address any issues that are displayed.

Ensure the Printer is Set as Default

  • Go to Control Panel on your Windows 11 computer.
  • Select Devices and Printers.
  • Right-click your HP Smart Tank 589 printer and select Set as default printer.

Clear Print Queue

  • Open Control Panel and select Devices and Printers.
  • Right-click your HP Smart Tank 589 printer and select See what’s printing.
  • Under Printer, select Cancel All Documents.

Check Printer Connection

  • Ensure the printer is properly connected to your computer via USB or over the network.
  • If using a wireless connection, check that the printer is connected to your Wi-Fi network.

Restart Printer and Computer

  • Turn off the printer and computer.
  • Wait for 30 seconds, then turn them back on.

Update Printer Drivers

Use HP Print and Scan Doctor

  • Download and run the HP Print and Scan Doctor tool from the HP support website to automatically detect and fix common printing issues.

Check for Windows Updates

  • Ensure your Windows 11 operating system is up-to-date by going to Settings > Windows Update and clicking Check for updates.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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