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HP Recommended
Microsoft Windows 11

Printer HP Deskjet 2050 J510, has been operating fine until couple of days ago. Then suddenly, without any change otherwise, it does not operate correctly any longer.

Print quality remains fine.

Paper feeds only after a pause. A "line" (one print head travel) prints at usual speed.

Then printer pauses 15 s and prints next "line"

Then printer pauses 30 and prints next "line"

and so on until a full A4 page is complete, which takes approx 25 mn, as opposed to some seconds previously.

 

I have:

- ran a full anti-virus scan

- made a "belgian" reset (i.e. pull the power plug, wait a bit and reconnect)

- uninstalled the printer and reinstalled

- removed the drivers and reinstalled from HP web site

- changed the USB cable

all to no avail

 

I have connected the printer to an other PC, and obtained exactly the same behaviour: the PC has nothing to do with it, the problem lies entirely inside the printer

 

Any comment as to diagnosis, and method to fix is welcome

2 REPLIES 2
HP Recommended

Hi @AlainFarigoule,

 

Welcome to the HP Support Community. 

 

I understand that your printer is printing slowly. I'd like to help!

 

Please follow the document here and see how it goes. 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
HP Recommended

Hi @AlainFarigoule,

 

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us.

Elohi_NR
I am an HP Employee
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