Printer pulls pages down to one side, everything prints at a... - HP Support Community

Skinot · ‎11-11-2020

My printer pulls pages down to one side when I try to print - so pages either get crumpled up and jam the printer or else everything on the page is printed at an angle. More often than not it will cause a jam. I've checked the roller and there is nothing foreign there, I've also cleaned the roller with a damp cotton swab as per instructions and the problem remains. I want to send the printer to be repaired or serviced but I can't seem to find any advice on how to do that.

Repairatrooper · ‎11-11-2020

Likely a small bit of something stuck. Use a piece of mylar to floss the entire width of the paper path, pushing the mylar through in the same direction as paper normally travels.

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Printer pulls pages down to one side, everything prints at an angle or else paper gets jammed

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