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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Printer saying paper is empty when it isn’t

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07-11-2022
02:39 AM
- last edited on
07-13-2022
09:24 AM
by
Ric_ob
Hi,
my Envy 600 3b3814 keeps saying the paper tray is empty when it is full. I have to open the paper tray and for the printer to print one page, then the message comes up again.. very tedious when printing multiple pages!
Anybody else have this and know a fix?
thanks
07-14-2022 07:29 AM
@Bex14
Welcome to the HP support community.
Provide the complete printer model number or the product number for further assistance.
Here is the link to find the product number:- Click here
Sandytechy20
I am an HP Employee