Printer says no photo paper, untrue!!!!!

[Jac25]

No paper message over and over not true. Cant print photos only on normal paper.

[Dragon-Fur]

@Jac25 

Welcome to the HP Community.

Unknown OS

Unknown App / Software

"Other" Operating System, that is, "Not Windows, not MacOS"...

Some of the reasons for this error / message:

1. Unsupported Paper Size / Type
2. Printer is unaware of the paper >> Alert the printer to the Paper Size & Type before opening the content to be printed
3. Settings are incomplete / incorrect for the current job

Of the three, and assuming the paper size / type / weight / surface type is supported in the printer,

the second item is most likely

the third reason is next likely

Example - How-to > Retain / Modify (Edit) / Check Paper Size & Type - Tray and Paper Management

Retain_Printing_Preferences_10

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY Photo 6230 All-in-One Printer 

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