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12-31-2021 07:23 AM
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Unknown App / Software
"Other" Operating System, that is, "Not Windows, not MacOS"...
Some of the reasons for this error / message:
- Unsupported Paper Size / Type
- Printer is unaware of the paper >> Alert the printer to the Paper Size & Type before opening the content to be printed
- Settings are incomplete / incorrect for the current job
Of the three, and assuming the paper size / type / weight / surface type is supported in the printer,
the second item is most likely
the third reason is next likely
Example - How-to > Retain / Modify (Edit) / Check Paper Size & Type - Tray and Paper Management
“Things that are your printer”
NOTE: Content depends on device type and Operating System
: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) aCategory > Topic > Subtopic
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The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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