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Is your printer showing an error message? Click here for tips and tricks!
HP Recommended
HP Deskjet Plus 4100

I have tried printing from Windows laptop, through phone and via HP Smart app, with same results. I have turned it off, and turned it back on. 

When I send something to print, the printer starts to print and then stops (via PC) or says paper mismatch or misfeed (via App) and churns out blank sheet. 

Can not seem to resolve the issue. This occurs whatever is being printed and even if document is set for the size of paper in the feed.

1 REPLY 1
HP Recommended

@W00dy1, Welcome to the HP Support Community! I’m here to help.

 

I understand you are not able to print due to this error. Let us try these steps:

 

Perform the steps mentioned in this document - 'E4' Error Displays (Paper Jam)

Make sure the papers are properly loaded in the tray. I believe you are using regular paper.

 

Do you have any blinking lights on the printer? If yes, refer to - Blinking Lights

 

If the issue persists, we will have to perform a factory reset on the printer that may resolve this issue.

 

Let me know how it goes. Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.