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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Printer status is "lid open"

Create an account on the HP Community to personalize your profile and ask a question
05-21-2023 05:20 PM
Hi @ig0299,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing issues with your hp ink Tank wireless 410 printer.
I suggest you follow this document's steps to resolve this issue. (Click on the Video ).
try to open and close the lid Refer to the manual on Page 66 Link
Fill ink tanks
Remove black bottle cap, remove seal. Replace cap, flip lid open.
Open ink tank lid. Remove plug from black tank.
Hold bottle on tank nozzle. Fill ink to line. Replace plug and press firmly to close.
Repeat steps for each color. Close lid. Save remaining black ink for refilling.
Unpack and power on
Remove packing material, tape, and two cardboard restraints.
Plug in the power cord and turn on the printer.
Connect USB cable only when prompted during software installation.
I hope this helps.
Take care and have a good day.
Gaya1239 – HP Support.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
A_Gayathri
HP Support Community Administrator.