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07-04-2022 08:48 AM
I am trying to print on Avery Business Card Stock but the printer will not draw the stock in to print. I have changed the type stock to different types and i have also put one sheet at a time into the paper tray. I have been able to print the business cards from this printer in the past ( about 3 years ago) however, now it will not draw the stock from the paper tray.
07-04-2022 09:50 AM
Welcome to the HP User Community.
It's possible the heavier card paper used for business cards is becoming more difficult for the printer to handle.
Heavier paper puts more of a strain on the rollers and print mechanism - over time, the hardware might not be able feed the paper properly. In particular, "two-sided" business card paper might have more problems than the "single-sided" business card paper.
A couple of places to recheck / consider...
Printer might be dirty - Make sure the printer is as clean as you can get it.
Make sure you open the printer and clean the print rollers, too.
- Make sure the printer (and not just the job settings) are aware of the paper size & type - Tray and Paper Management
- If you have not done so, Export the completed design / document to PDF and Print using Adobe Reader DC
- Recheck the paper size / type in the print job - Main print menu and Properties
Examples - Tray and Paper Management / Avery Business Card - Sample
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
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