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10-17-2021 06:44 AM
@scornwall007, Welcome to the HP Support Community! I’m here to help.
I understand you are not able to print as the printer does not pick the paper.
- Which application are you trying to print from?
- Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?
Make sure the papers are loaded correctly in the input tray - Loading Paper and Envelopes
Perform the steps mentioned in this document - An 'Out of Paper' error displays, printer does not pick paper
Try making a standalone copy from the flatbed glass and check if that works. By this, we can conclude if this is a hardware or a driver issue.
Hope this helps! Keep me posted.
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Have a great day!
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