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HP Recommended
HP OfficeJet 3830

I keep trying to print something in my printer but the printer won't recognize my regular printer paper. It doesn't seem to finish feeding into the tray. How do I fix it? Thanks!

1 REPLY 1
HP Recommended

@scornwall007, Welcome to the HP Support Community! I’m here to help.

 

I understand you are not able to print as the printer does not pick the paper. 

  • Which application are you trying to print from?
  • Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?

 

Make sure the papers are loaded correctly in the input tray - Loading Paper and Envelopes

 

Perform the steps mentioned in this document - An 'Out of Paper' error displays, printer does not pick paper

 

Try making a standalone copy from the flatbed glass and check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.