Printers makes the right sounds but no paper moves

[jo4hn]

HP LaserJet M29W. HP Smart shows "printer error". Everything seems to work properly except that no paper is taken in. There is a series of clicks that sounds like paper is moving but none moves. The printer thinks that it has printed and evacuates the queue. It is a mechanical problem it seems. Is this the end of the line for this machine?

[The_Fossette]

@jo4hn

I reviewed your post and I understand that the printer is not picking up the paper.

Don’t worry, I assure you I will try my best to get this sorted.

Are you facing the same issue when you make a copy?

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

https://support.hp.com/us-en/product/hp-laserjet-pro-mfp-m28-m31-printer-series/16647082/model/16647...

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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