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‎11-14-2023 02:38 PM

HP Recommended
Product: HP ENVY 5020 All-in-One Printer

My printer has started to print pages cutting off the top of the page. It shows correct on my computer screen but seems to cut off at least 1 or 2 cms from the top when it prints,  moving the document up. Ive tried factory resetting, realigning and cleaning the print heads.

 

Ive also tried uninstalling and reinstalling 

 

Any advice would be amazing as im wasting soo much paper 

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