Printing on Card Stock

[BillForHP]

I have two packages of 8 1/2 x 11 card stock, blue and white.  Printing and feeding is fine on the blue.  But the white Georgia-Pacific Premium Card Stock paper will not feed..  This card stock is in spec, according to the manual -- 110 lb weight (199 g/m).  This is right at the limit according to 8700 specs.  What could be the issue -- or the fix? 

[Dragon-Fur]

@BillForHP 

Welcome to the HP English Community --

No idea -- I've have sooner expected the Blue card stock to fail due to the color (printer might not properly sense other than white or cream colored paper).

Perhaps (re)check that the paper size and type match on both the printer Tray and Paper Settings (on the printer or using the Embedded Web Server (EWS)) and in the job configuration (print dialog in job setup).

Assuming Tray and Paper and the Job setup are correct, perhaps Restart both printer and computer.

EWS – Tray and Paper Management

Original EWS

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper (Management)

Select / Adjust settings for Paper Size / Type

Model and EWS version Dependent:  Advanced section

Click Apply to save changes

Hint:  Select paper type as "best available" - perhaps Brochure (typically 180 gsm) or Thick

EWS_9025_Preferences_Tray_and_Paper_Management_All_12

Example - Adobe Reader - PDF file - Main Menu - Properties

Tab Paper / Quality > Paper Type

PDF_Reader_Main_Menu_Border_7

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References / Resources

HP Printer Home Page - References and Resources

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Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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HP OfficeJet Pro 8730 All-in-One Printer series  

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