-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Printing on Cardstock

Create an account on the HP Community to personalize your profile and ask a question
11-07-2021 05:46 PM
Does any know if this particular printer can/will print on 110 lb cardstock (300 g/m2)? I am having difficulty with paper jams and/or only printing on the first half of the page.
Thank you.
11-08-2021 12:49 PM
@Mbc_1956 wrote:Does any know if this particular printer can/will print on 110 lb cardstock (300 g/m2)? I am having difficulty with paper jams and/or only printing on the first half of the page.
Thank you.
Short Answer
No - the printer will not print on 300 gsm card paper.
The paper type / paper weight is not supported.
Longer Answer
The printer Specifications do not specify whether the printer can handle "card paper".
That said, if the printer can print on card paper, it will not support 300 gsm paper - the printer can print on 300 gsm photo paper but this is not the same thing. Other Paper Media types are not interchangeable with "Photo Paper".
The printer supports printing on Brochure paper.
Brochure / Professional paper is typically 180 gsm.
On those printings that do specify support for Card paper,
The paper type / weight range for the "card" paper =
163 to 200 g/m² (card)
90 to 110 lb (Index card)
What does that mean?
You MIGHT be able to print on Index card paper that is within the weight category for the Index card paper type.
No more than 200 gsm / 110lb
Note
The emphasis on the words "Index card" paper is deliberate. Index paper is an ISO standard paper type that includes certain weight characteristics. Cardstock might be made from other than "Index" paper , increasing the weight of the paper.
Because there is no "card paper" media type, consider selecting "Brochure" (Professional) paper in your print dialog.
Reference
Product Specifications for the HP ENVY Photo 7855 All-in-One Printer (K7R96A)
Section Paper Handling
AND
Media Types | Plain Paper; HP Photo Papers; HP Matte Brochure or Professional Paper; HP Matte Presentation Paper; HP Glossy Brochure or Professional Paper; Other Photo Inkjet Papers; Other Matte Inkjet Papers; Other Glossy Inkjet Papers, Plain Paper, Light/Recycled |
Media Weight Recommended (imperial) | 18 to 22 lb |
Media Weight Recommended (metric) | 70 to 90 g/m² |
Media Weights Supported, By Paper Path (Imperial) | 16 to 80 lb |
Media Weights Supported, By Paper Path (metric) | Tray 1: A4: 75 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP Photo Paper: up to 300 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m² |
===================================================
HP Printer Support Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP ENVY Photo 7855 All-in-One Printer
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"