Printing on cardstock

[Calluna927]

I have the HP envy 5530 printer and I’m trying to print on a cardstock, 200gsm/75lb. But every time I try it won’t feed. Is this printer not capable of it? Or is there a setting or any tips that I could try to make it work? 

[Dragon-Fur]

@Calluna927 

Welcome to the HP Community Forum.

This printer might be able to do what you want within the limitations of the printer hardware, the supported paper sizes, and the Operating System you are using.

"What the printer can do"

Printer Specifications for HP ENVY 5530, DeskJet 4510 Printers

Section Paper Handling

Cards

Up to 200 g/m² (110 lb index)

Up to 40 cards

and

Media Size	Letter; A4; Legal; B5
Media Sizes Custom (imperial)	3.85 x 8.5 to 5 x 14 in
Media Sizes Custom (metric)	97.79 x 215 to 127 x 355 mm
Media Types	Paper (plain, inkjet, photo), envelopes, transparencies, labels, cards, the HP premium media, iron-on transfers, borderless media
Media Weight Recommended (imperial)	18 to 22 lb
Media Weight Recommended (metric)	70 to 90 g/m²
Media Weights Supported, By Paper Path (Imperial)	16 to 72 lb
Media Weights Supported, By Paper Path (metric)	Tray 1: A4: 75 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP Photo Paper: up to 250 g/m²; HP 10 x 15 cm photo paper: up to 250 g/m²

HP defines "Card" paper as 200 g/m² (110 lb index)

Next, check whether the card paper size is supported.

Note the "Custom Sizes" limitation  - Custom sizes are not supported in the Windows Operating System.

Supported cards

Card type	Card size
3 x 5 in Index	76.2 x 127 mm (3 x 5 in)
4 x 6 in Index	101.6 x 152 mm (4 x 6 in)
5 x 8 in Index	127 x 203.2 mm (5 x 8 in)

Supported custom sizes

Paper size

76 to 216 mm (3.5 to 8.5 in) wide and 127 to 356 mm (5.0 to 11.0 in) long

note:

Windows does not support custom sizes.

After the paper is loaded,

Check the Printer Control Panel for a message to adjust the paper size and type.

OR

If the printer is on your network,

If it is supported,

Use the Embedded Web Server (EWS) to check / adjust the Paper Size & Type - Tray and paper.

Reference User Guide

and

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

EWS – Browser – Tray and Paper Management

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

Select / Adjust settings for Paper Size / Type

Model Dependent:  Advanced section

Click Apply to save changes

Set the paper type as close as you can find to "card" paper.

For example, "Plain paper, Thick", "Specialty Paper - Matte"

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Printer - Settings

Job settings depend on the Operating System and the software you are using to open, view, configure, and submit the job to the printer.

Relevant to Windows

If the full feature software is installed,

Check the possible settings in Printing Preferences.

• When called from within printing software / applications, Printing Preferences might be called "Printer Properties" / "Shortcuts" / “More Settings” / “Properties” / "Printer Setup" / "Presets" or similar.

Example - Windows - Printing Preferences - Shortcut "Everyday Printing"

9025_Printing_Preferences_Everyday_7

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HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP ENVY 5530 e-All-in-One Printer series 

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