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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Printing pulling from bypass tray and not auto select trays

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06-09-2023 09:38 AM
Product: HP Color LaserJet Managed MFP E87640du-E87660du - Base Product 40-60ppm
Print jobs are going to bypass tray (even when the tray is closed) - must manually select a different tray. Trays are filled with proper sized paper.
2 REPLIES 2
06-09-2023 01:44 PM
Check and make sure that the print driver is not set to a custom size. Also ensure that you have the paper types set properly as a mis-match will result in jobs being sent to the bypass tray.
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