Problem with the feeding systen

[JPH03]

Hello! I can’t print. This message appears: 

Problem with the feeding system.

Replace the cartridge in question with another one that is not empty.

If the message appears again, record the message and contact HP. 

I exchanged the black cartridge - turned of the printer etc, but still I am not able to print. Can anybody please help me? 

Thank you! 

Best wishes, 

Julia 

[victoria44paul]

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@JPH03subway bogo footlong wrote:

Hello! I can’t print. This message appears: 

Problem with the feeding system.

Replace the cartridge in question with another one that is not empty.

If the message appears again, record the message and contact HP. 

I exchanged the black cartridge - turned of the printer etc, but still I am not able to print. Can anybody please help me? 

Thank you! 

Best wishes, 

Julia 

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Hi Julia,

here are a few more steps you can try:

Check for Paper Jams: Ensure there are no paper jams inside the printer.

Clean the Feed Rollers: Dust and debris on the feed rollers can cause feeding issues. Clean them gently with a lint-free cloth.

Reset the Printer: Turn off the printer, unplug it for a few minutes, then plug it back in and turn it on.

Update Printer Drivers: Make sure your printer drivers are up to date. You can download the latest drivers from HP's website.

Check Printer Settings: Verify that the correct paper size and type are selected in the print settings.

[JPH03]

Thank you Victoria - problem solved! Best wishes, Julia