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‎09-17-2020 03:13 PM

HP Recommended
Product: OfficeJet Pro 8720
Operating System: Microsoft Windows 10 (64-bit)

I'm trying to print stickers on a Cricut brand vinyl sticker paper and am unable to get it to feed through the tray.  It gets stuck in the rear of the machine and will jam the printer.  It was suggested that I use the rear feed on my printer but I'm not finding that this machine has one.  Do you have any suggestions for printing on cardstock and heavier papers?

1 person had the same question
1 REPLY 1

‎09-20-2020 12:13 PM

HP Recommended

@Rhonda_66

 

Welcome to HP Community.

 

Make sure your cardstock meets the requirements of the Printer. Please refer to  the paper-handling section: https://support.hp.com/in-en/product/hp-officejet-pro-8720-all-in-one-printer-series/7902032/documen...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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