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‎03-27-2022 10:29 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M281cdw
Operating System: macOS 10.15 Catalina

 

Wireless internet connection.

I  loaded the paper tray . Went to slide it back in the printer and it will not go in all the way.  Stops about 2 1/2 inches from closing.

Nothing seems to correct the problem.  Would appreciate any advice.  Thanks. 

Category:
1 REPLY 1

‎04-02-2022 01:19 AM

HP Recommended

Likely you have accidently put the tray on legal paper mode. Look for a button on the inside right front of the tray. Press it and push the front of the tray to shorten the tray back to normal. The user guide at Support.hp.com will clearly show how to do this.

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