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HP Recommended
HP Color LaserJet Pro MFP M479fdn
Microsoft Windows 10 (64-bit)

Hopefully anyone can help me to get the repair manual for my printer. I have a bad paperjam in topper area and the printer isn't noticing it. But the printing output is very bad.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You will need to find a 3rd party site that offers manuals, there are several out there. HP only suppplies manuals to certified service partners. The disassembly instructions are the same as an M477.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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2 REPLIES 2
HP Recommended

You will need to find a 3rd party site that offers manuals, there are several out there. HP only suppplies manuals to certified service partners. The disassembly instructions are the same as an M477.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Thank you for the answer.
After searched for the right document (M477), I found it and used it for disassembling.

Unfortunately it was what I feared, in the fuser the whole lost paper was stored.

20221112_155703.jpg

After removing the paper, the role looks not ok as the film was damaged.

So I decided to order a complete new fuser, which is really expensive.

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