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‎01-11-2024 09:56 AM - edited ‎01-11-2024 10:01 AM

HP Recommended

The paper catch tray got kicked and the plastic tabs were broken off. It slides into the paper tray lid. I need the part number so I can order a replacement. I assume the two parts come as one piece. 

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3 people had the same question
3 REPLIES 3

‎01-11-2024 10:00 AM

HP Recommended

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1 person found this reply helpful
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‎01-14-2024 03:21 AM

HP Recommended

Hi @bluebird224567e,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

To get the replacement, we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers who should be able to sort this out. 

 

For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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‎01-14-2024 10:32 AM

HP Recommended

Refer to this KB article on sourcing and ordering parts: https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/How-to-find-replacement-paper-trays-or-any-oth...

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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