Rollers on 9015e roll for a minute before actually printing..a blank sheet.

[MotorFlank]

This 9015e printer I bought last year, it was decent at first but I noticed after a month or so of inactivity I come back to it, and it decided to print great at first, then blank sheets. Only color comes out of the printer. That isn’t the main point however, something the printer didn’t do before that it does now is that the moment I turn it on, the rollers start rolling, slow at first, then faster, then faster, then stop. And they do this a solid 7 more times before actually printing. Peeking under the printer, the print head is about to start moving then goes back so the rollers can keep doing said actions. Restarting did not help, the printer is updated. I’m at a loss here, I have 0 clue what it could be. Nothing seems broken from looking inside the printer.

[Nal_NR]

Hi @MotorFlank 

Welcome to the HP Support Community.

I'd like to help!

To be able to answer you effectively, we need some information.

Have you made any changes to the printer software or hardware?

Update full-feature software from this link

The quality of a printed document or photo is not as expected. The procedures in this document should help with streaked or faded printouts, color or black ink not printing, documents with blurred or fuzzy text, ink streaks or smears, and other print quality problems.

NOTE: 

Rough handling at the store or during installation can cause print quality problems with newly installed ink cartridges. If you see print problems with newly installed ink cartridges, wait for a few hours for the automatic servicing routine to complete, and then try to print again.

Step 1: Use genuine HP ink cartridges

HP recommends that you use genuine HP ink or toner supplies. HP cannot guarantee the quality or reliability of non-HP or refilled cartridges. If you do not use genuine HP cartridges, the steps in this document might not resolve the issue. To check the authenticity of your cartridges, go to the HP anti-counterfeit webpage (in English).

Purchase replacement cartridges and other supplies from the HP Store or local retailers.

Click here for the remaining steps. 

Hope this helps! Keep me posted for further assistance.
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