• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
Do you need to install your printer? Click here for tips and tricks!
Locked

‎09-09-2022 01:32 PM - last edited on ‎09-12-2022 07:54 AM by HP Administrator

HP Recommended
Product: HP OfficeJet Pro 7720 Wide Format All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Good evening, I purchased a day ago a printer HP OfficeJet Pro 7720 Wide Format All-in-One Printer since the first A3 print the result has been on the surface very good, but unfortunately in reality you can see parallel lines along much of the print where there should not be

Category:
1 REPLY 1

‎09-20-2022 12:17 PM

HP Recommended

@SteCur

 

Welcome to the HP support community.

 

I understand that you are getting print quality issues, I am glad to assist you.

Clean the printhead

  • On the printer control panel, swipe down to open the Dashboard, and then touch the Setup icon .
  • Swipe up on the display, and then touch Printer Maintenance.
  • Touch Clean Printhead, and then touch Continue.
  • Examine the test page.
  • If the print quality is unacceptable, touch Clean Again to continue the next level of cleaning. Repeat these steps for the third cleaning stage, if necessary.

Refer to this HP document for further assistance:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others. 

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.