• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
Is your printer showing an error message? Click here for tips and tricks!
HP Recommended
Microsoft Windows 10 (32-bit)

My 309a is physically broken -- I found a small gear, about the size of the tip of my pinky finger, whose mount was broken off whatever it was once attached to.  I work in tech and often repair items for my 40-hour job, and believe that I could possibly repair this myself with glue, if I were able to disassemble the printer with the help of a service manual.   May I download one?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.