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HP Envy Photo Printer 7855 has a paper jam at rear of printer.  Show me how to remove rear panel of printer to clear paper

1 REPLY 1
HP Recommended

Rear panel can't be opened without a lot of disassembly. 

 

You have a jam access door on the bottom side of the printer, open those door and check can you remove the jammed paper. Don't forget to close them back.




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