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12-12-2022 04:18 AM
Welcome to the HP support community.
I understand that you are getting an 0x6100004a error, I am glad to assist you.
You might have to perform a semi-full reset on the printer to fix this issue.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
I am an HP Employee
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