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‎12-10-2021 11:14 AM

HP Recommended
Product: HP Color LaserJet CM1312nfi MFP
Operating System: Microsoft Windows 10 (64-bit)

The rollers in the top feeder simply do not work. I took a close look by removing the roller assembly and found a loose wire near the small circuit board, but I don't know where it plugs in. Please help. Thanks.

1 REPLY 1

‎12-10-2021 09:39 PM

HP Recommended

Post some pictures please, it will make it easier.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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