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‎06-30-2022 09:16 PM

HP Recommended
Product: HP OfficeJet Pro 9019/Premier All-in-One Printer

I have an HP Office Jet Pro 9010.  The paper feeder stopped working.  When activated it gives a grinding noise, and says "Paper Jam", but there is no paper in the system.

Category:
1 REPLY 1

‎07-01-2022 09:58 AM

HP Recommended

@Reggie-53 

 

Welcome to the HP User Community.

 

If you have not done so, it is perhaps time to clean the printer, including the paper path.

 

Known solutions, presented in the order to be considered and completed:

 

 Paper Jam Error

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

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HP OfficeJet Pro 9019/Premier All-in-One Printer 

 

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Dragon-Fur

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