The printer reports "Tray 2 is overfilled," and IT ISN'T.

[Bradleydale]

Tray 2 is NOT overloaded but the screen says it is.  Help please! 

[Garp_senchau]

@Bradleydale, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If your HP Color LaserJet Pro MFP M283fdw is displaying an error indicating that Tray 2 is overloaded, but you have confirmed that the tray is not overloaded, follow these steps to troubleshoot:

Remove and reload the paper:

• Pull out Tray 2 and remove all paper.
• Check the tray for any debris or obstructions.
• Reload the paper, ensuring it is flat and properly aligned.
• Do not exceed the maximum paper capacity (250 sheets).

Check the paper guides:

• Ensure the paper width and length guides are correctly adjusted to fit the paper size.
• Misaligned guides can sometimes trigger false overload errors.

Check for paper jams:

• Open the printer and inspect all accessible areas for any paper jams or caught pieces of paper.
• Clear any jams detected.

Printer Reset:

• Turn off the printer and unplug it from the power source.
• Wait for about 30 seconds.
• Plug it back in and turn it on to see if the error persists.

Firmware Update:

• Verify if there is a firmware update available for your printer model and install it.
• Firmware updates can fix bugs and errors in the printer system.

Reinstall or update printer drivers:

• Ensure you have the latest printer drivers installed compatible with Windows 11.
• Visit HP Support to download and install the latest drivers.

Sources

1. HP Color LaserJet Pro MFP M282-M283 Printers - 'Load Paper' Error, Printer Does Not Pick Paper | HP®...

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,