The problem of paper jam inside machine in HP Laser 135 w

[Saadsaad]

HP Laser MFP 135 W

[VikramTheGreat]

Hi @Saadsaad,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand you're facing a paper jam inside your HP Laser MFP 135w. Here’s a step-by-step guide to safely locate and clear the jam:

Step-by-Step: Clear Paper Jam – HP Laser MFP 135w

1. Turn off and unplug the printer

• For safety, power off the printer and unplug it from the wall.

2. Check the Input Tray

• Remove any loose sheets from the input tray.
• Look inside to see if any paper is stuck or partially pulled in.
• Gently remove any jammed paper—pull slowly to avoid tearing.

3. Check the Output Tray

• Look in the output tray area for partially fed paper.
• Again, remove it carefully and avoid pulling hard, which could tear the paper.

4. Open the Rear Access Panel

• Locate the rear door at the back of the printer.
• Open it to check for paper stuck in the fuser area.
• Remove any visible paper—use both hands and pull straight.

5. Open the Scanner and Toner Area

• Lift the scanner cover to access the toner cartridge.
• Remove the toner cartridge carefully.
• Look for jammed paper underneath or behind the cartridge area.
• Remove any debris or bits of torn paper.

6. Reinstall Everything & Restart

• Once all paper is cleared:
  • Reinsert the toner.
  • Close all panels and trays.
  • Plug the printer back in and turn it on.

I hope this helps.

Take care and have a good day.

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VikramTheGreat

HP Support