Tray lift failure must be common problem. How can it be fixed if there is nothing blocking it

[Artistofinfinit]

HO Laser Jet Pro MFP 3101sdw has undefined 66046 alert 207 try lift failure specification not found. So is it just a return? It seems to be a common problem here 

[Nal_NR]

Hi @Artistofinfinit,

Welcome to the HP Support Community. 

I'd be glad to help you! 

It’s incredibly frustrating to encounter a persistent error like this, especially when there’s no visible cause—let’s see if we can address this together.

• Have you tried removing and reinserting the paper tray to ensure it’s seated correctly?
• Does the error occur with specific paper types or sizes, or is it consistent regardless of the settings?
• Have you performed any firmware updates or maintenance tasks on the printer recently?

Check for Obstructions in the Paper Path:
Even if nothing appears blocked, remove the paper tray and inspect the lift mechanism for small debris, paper fragments, or dust that could be interfering.

Adjust the Paper Stack:
Ensure the paper is loaded correctly, with no overfilling or curled sheets. Fan the paper stack to prevent sheets from sticking together.

Restart and Reset the Printer:
Power off the printer, unplug it for a minute, and restart. This can reset the lift mechanism and clear any temporary glitches.

Update Printer Firmware:
Go to the HP support website, download the latest firmware for the MFP 3101sdw, and install it. Firmware updates often address known issues, including lift errors.

Run the Printer Diagnostics Tool:
Use HP Smart or the printer’s built-in diagnostic tools to test the lift mechanism. Follow any prompts or error-specific guidance provided by the tool.

You may also refer to this document for further assistance. 

Hope this helps! Keep me posted for further assistance

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