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‎09-18-2022 08:34 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

I have paper loaded in the tray but I still get a notification that the Tray is open or empty. How can I fix this? I tried unloading and reloading but no help.

Category:
5 people had the same question
3 REPLIES 3

‎09-30-2022 05:48 AM

HP Recommended

@nansea1211

 

Welcome to the HP support community.

 

Provide the printer model number or the product number for further assistance.

Here is the link to find the product number:- Click here

Sandytechy20
I am an HP Employee

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‎09-30-2022 06:56 AM

HP Recommended

My printer is an Hzp Dedkjet 2721e.

Product no. 3XV17A

Thanks. Sue

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‎09-30-2022 09:50 AM

HP Recommended

I have an old HP C309.  When trying it use as a photocopier yesterday, it was fine at first, then started constantly flashing up the "Load paper into main tray" error message.  Needless to say it had plenty of paper in it!

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