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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Trying to print Cardstock on Laser Jet M255DW

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09-12-2022 12:46 AM
Hi All,
I am hoping someone can help me as the website and VA isnt -
As per subject I am trying to print Cardstock on Laser Jet M255DW however when I put it in the tray and change settings on my laptop the printer will not pick ip up out the tray and just goes mental then for about a few weeks I can not print properly and have to find other ways , even with uninstalling drives etc.
So can you tell me if its possible and how as I have important things to do and do not have another option.
Thanks
09-12-2022 12:32 PM
Need a better description. Does it try to pickup the card stock and fail or does it not try at all? Trying to winnow down between hardware or software issue. If it tries to feed and fails then likely the card stock is heavier than supported or has too slippery a surface to feed or your rollers are worn or dirty.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.