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‎09-16-2021 11:16 AM

HP Recommended
Product: LaserJet Pro M118dw

Hi, I've been trying to print on clear gloss labels (for my wife's wax melts business) but when they print off the labels are curled and almost melted. These are labels specifically bought for laser printers. Any help would be greatly appreciated. We have a LaserJet Pro M118dw.

 

Thanks, Gerry

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-17-2021 02:42 PM

HP Recommended

Have you tried printing on the labels in plain paper mode or a lighter media? Sounds like too much heat for the material.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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4 REPLIES 4

‎09-17-2021 08:00 AM

HP Recommended

That they melt and curl would almost suggest that the labels have been mispackaged. You can try making sure that you have the printer paper type set to label when printing. Setting on the driver does not change how the printer operates, it only determines what tray it tries to print from.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎09-17-2021 08:45 AM

HP Recommended

Thanks for your reply. The company sent me a new batch of labels and the exact same thing happened. The printer paper type is set to labels. 

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‎09-17-2021 02:42 PM

HP Recommended

Have you tried printing on the labels in plain paper mode or a lighter media? Sounds like too much heat for the material.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎09-19-2021 01:34 AM

HP Recommended

That worked perfectly, thank you. 

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