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TeresaRutko
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Unable To Scan & Copy Legal (A4) Sized Documents

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My DeskJet 4100 series isn't allowing me to scan and copy legal sized documents (A4).   The scanner works  but the top document feeder for scanning legal sized documents is feeding thd documents.

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Repairatrooper
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This printer does not support legal documents. See the user guide here for specs http://h10032.www1.hp.com/ctg/Manual/c07043347.pdf

 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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ShlomiL
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Hi,

Do you refer to Legal size or A4, these are different paper sizes, you mention both in your description while this is not the same size.

 

The printer supports up to US Letter or A4 Paper Sizes, US Letter is a longer paper size and the printer does not support such a size, you may find the printer specifications listed below:

https://support.hp.com/in-en/document/c06619246#AbT9

 

Shlomi



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TeresaRutko
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The document I'm attempting to scan and duplicate is 8.5 x 14.   Sorry forf my confusion.....give a 71 year old with these printerf issues...not good.

 

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TeresaRutko
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I have a HP Deskjedt 4100e that is unable to scan and copy 8.5 x 14" paper.  I get an E2 error message after only 3/4 of the 8.5 x 14" document is printed.

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Repairatrooper
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HP Recommended

This printer does not support legal documents. See the user guide here for specs http://h10032.www1.hp.com/ctg/Manual/c07043347.pdf

 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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