• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎09-13-2023 01:54 AM

HP Recommended
Product: HP ENVY 4524 All-in-One Printer

I am trying to print on both A4 cardstock and also on postcards which measure approx 140mm x 88m.  Most weights of card that aren’t as flimsy as printer paper and also the postcards just get stuck at the back of the printer and all I get is a smudge from the rollers and not the printing I have on screen.  Is there a weight of card that the HP Envy 4524 is happy with and how do you tell the printer what you are using as it only seems to ask if I’ve loaded either speciality matte paper or something like that so not sure if it needs to know I’ve loaded postcards or what weight of card, etc.  Thanks

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.