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HP Recommended
HP OfficeJet 5255 All-in-One Printer
Microsoft Windows 10 (64-bit)

My Vinyl (though its not really vinyl) sticker paper is getting stuck in my printer. Im thinking because it is to thick. Is there another setting on my printer that would work to  let the paper go thru? Thanks for any help

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HP Recommended

@suziemk 

 

Welcome to the HP User Community.

 


@suziemk wrote:

My Vinyl (though its not really vinyl) sticker paper is getting stuck in my printer. Im thinking because it is to thick. Is there another setting on my printer that would work to  let the paper go thru? Thanks for any help


 

Not really sure about the definition of "not really vinyl" paper.

 

That said,

  • The paper paper weight must not exceed the specs for "card paper" or "brochure paper".
  • The paper must be of a supported size.
  • The paper must be able to be drawn into the printer, printed, and then properly expelled from the printer without catching, dragging, sticking, or sliding.

 

Partial Excerpt

Media types
Plain Paper; HP Photo Papers; HP Matte Brochure or Professional Paper; HP Matte Presentation Paper; HP Glossy Brochure or Professional Paper; Other Photo Inkjet Papers; Other Matte Inkjet Papers; Other Glossy Inkjet Papers; Plain Paper, Light/Recycled
Media weight supported (metric)
A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m²
Media weight supported (U.S. standard)
Letter: 16 to 24 lb; HP envelopes: 20 to 24 lb; HP cards: up to 53 lb; HP 4 x 6 inch photo paper: up to 80 lb

 

 

Two-shiny-sided label / sticker paper (Cricut paper?) is somewhat notorious for sliding and not feeding correctly.

For some reason, the paper apparently has a shiny backside - the printers have trouble grabbing the paper...

 

The specifications include a section that describes the Paper Handling requirements.

Product Specifications for the HP OfficeJet 5255 All-in-One Printer (M2U75A)

 

Assuming the paper is not two-shiny sided, is of a supported weight and size,

Assuming, too, that the Full Feature Software / full driver printer software is installed,

Consider selecting Paper Type (to one of) Brochure, Card, Thick, or possibly "other", as available.

 

 

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